Riggtown Oven

Reviews

• Brian Babyok

  star star star star star 11 June 2026

  Obviously the pizza is the best thing on the menu and you can't wrong but try the Philly steaks. The owners are exceptional people and the service is always top notch. I haven't tried their breakfast yet but I'm looking forward to trying it. Best place to go in West Chester.

• Kaley Smith

  star star star star star 6 June 2026

  Riggtown is so great! They have great customer service! They are always kind and put their customers first. The food is always prepared on time and it is delicious! Highly recommend!

• Joseph Pennington

  star star_border star_border star_border star_border 1 June 2026

  I'd give them 0 stars if I could. They once again got my order wrong and I called back to get them to resend the correct one. Yes I will admit I was angry but I never cursed at them at all. The guy on the phone told me to calm down. I said I'm sorry but for some reason you guys keep messing up my order. The guy on the phone said "well then don't order here anymore". Ok then. We spend a lot of money every week at Riggtown from the place we work. I will not order there again. That was totally unprofessional and uncalled for. I hope they go out of business if this is the way they are going to treat people.

• Meghan Phillips

  star star star star star 28 May 2026

  I have ordered here several times and have had nothing but great customer service and delicious food. I would highly suggest if you haven't already tried this place, dont wait. Love it and will continue to order often

• argyjr

  star star_border star_border star_border star_border 25 May 2026

  My co-workers & I (over 70 people spread out over 4 shifts) order Riggtown A LOT. Yesterday, 7 of us placed an order totaling over $65. We could hear the owner in the background when we called to place the order actually sounding annoyed because we always ask that they write on the food wrapping what it is so we know which food goes to whom. The food arrived and they messed up my one co-worker's food AGAIN for the third time in as many orders. He called them. All of our phone calls are recorded and I listened to his call. When he called to complain about messing up his order AGAIN, he sounded angry. He didn't curse or call anyone names, but he was frustrated. The owner immediately went on the defensive saying "Calm down! Calm down! If we mess up your order all the time, then don't order here anymore! Now, do you want the replacement wrap or not?!" He said he did and the owner said, "Fine..." and hung up. Ten minutes later, the owner showed up and was let in to deliver the correct order. He walked up to my co-worker and began to berate him for saying they always mess up his order. This was in front of all of us. He just began yelling at him. It was the single most terrible display of customer service I have ever witnessed. Needless to say, he was immediately told to leave. An email went out to all of our 70+ employees telling them of the incident. Our work is a 24/7 operation. Riggtown delivered to us about 5-6 times a week between all the shifts but will no longer be welcome at our place of business.